Prince Casino FAQ: All Your Questions Answered
Find answers to common questions about Prince Casino: account registration, deposits, withdrawals, KYC, bonuses, free spins, wagering requirements, live casino, sportsbook, responsible gaming and account closure.
Open AccountPrince Casino FAQ
Click the Register button on the Prince Casino homepage. Fill in your name, email address, date of birth, preferred currency and choose a password. Confirm your email address by clicking the verification link sent to your inbox. Your account will be active and ready for your first deposit. Registration is open to players aged 18 and over.
The minimum deposit at Prince Casino is €20 for most payment methods. This is also the minimum required to qualify for the Sunday 100 Free Spins and the weekend reload bonus. The welcome bonus requires a minimum €20 deposit. Check the cashier for any method-specific minimum amounts.
Register an account, make a minimum €20 deposit, then go to My Bonuses in your account dashboard and click Activate on the welcome offer. Your 100% deposit match up to €2,000 and 300 Free Spins on Sweet Bonanza will be credited immediately. The bonus is not credited automatically - you must activate it through My Bonuses.
The welcome bonus carries a 35x wagering requirement on the combined deposit and bonus amount. For example, a €100 deposit and €100 bonus requires €7,000 in eligible slot wagers. Free Spins winnings carry a separate 40x wagering requirement. Maximum bet while a bonus is active is €5. The offer expires 7 days from activation.
Go to the cashier section and select Withdraw. Choose your preferred payment method, enter the amount and confirm. Withdrawals require KYC verification before processing. Crypto withdrawals typically clear in under 60 minutes after approval. Card withdrawals take 1 to 3 business days. Bank transfers take 2 to 5 business days.
KYC requires a government-issued photo ID (passport or national ID card), a proof of address dated within the last 3 months (utility bill, bank statement or official correspondence), and proof of your payment method. Upload documents in the account verification section. KYC review typically takes 24 to 48 hours during business days.
Free Spins at Prince Casino are awarded as part of promotional offers such as the welcome bonus, weekly reload, Wednesday 5x Spins and Sunday Special. They are not available outside of these promotions. To receive Free Spins you need to make the qualifying deposit and activate the relevant offer through the My Bonuses panel.
No. Live dealer games at Prince Casino do not contribute toward bonus wagering requirements. This applies to all live tables including roulette, blackjack, baccarat and game shows. Eligible slots contribute 100% toward wagering. Clear the wagering requirement on eligible slots before moving to the live tables if you have an active bonus.
Yes. Prince Casino includes a full sportsbook with pre-match and live in-play betting across football, basketball, tennis, ice hockey and more. Virtual Sport is also available. Sports and casino share the same account. A separate sports welcome bonus of 100% up to 500 EUR plus a 20% accumulator boost is available for new sports players.
Prince Casino's live casino is powered by Evolution, Ezugi, Pragmatic Play Live, Lucky Streak and BetGames. Games include Live Roulette (Lightning, Immersive, European), Live Blackjack (Infinite, Speed, Classic), Live Baccarat, Live Poker, and Game Shows including Crazy Time, Monopoly Live and Dream Catcher. Tables run 24/7.
Deposit limits, loss limits and session time limits can be set directly in your account settings panel at any time. For self-exclusion, contact the 24/7 live chat support team or use the responsible gaming tools in your account settings. Self-exclusion can be set for periods from 24 hours to indefinite. Once activated, self-exclusion cannot be reversed during the selected period.
Prince Casino's primary currency is EUR. The platform also supports other currencies depending on your registration region and selected payment method. Crypto deposits are converted to EUR equivalent at the current market rate at the time of deposit.
Yes. Prince Casino is fully mobile-optimised and requires no app download. The full casino, live casino, sportsbook, account management and bonus panel are all accessible from iOS and Android browsers. The responsive layout works on phones and tablets in both portrait and landscape orientation.
Prince Casino support is available 24/7 via live chat on the website. You can also reach the team through the contact form in the Help section. Live chat queries are typically answered within a few minutes during peak and off-peak hours.
Prince Casino provides deposit limits, loss limits, session time limits, reality checks and self-exclusion. Reality checks remind you of your session duration at intervals you set. Self-exclusion is available for set periods or indefinitely. For external support, we recommend BeGambleAware (www.begambleaware.org) and GamCare (www.gamcare.org.uk). German-speaking players can call BZgA on 0800 1 372 700. Always 18+.
Minimum bet thresholds vary by tournament. The Weekly Battle requires at least €0.40 per spin. Slot of the Week sets the threshold at €0.50 per spin. Monthly Race requires €1.00 per spin. Monthly Coin Rush starts at €0.50. Way to Glory uses a free chip mechanic. Check the specific tournament page for the exact qualifying bet for each event.
Prince Casino is fully optimised for mobile browsers on iOS and Android - no app download is required. Open princecasino.online in your mobile browser, log in and play any of the 5,000+ titles directly. All games, bonuses, banking and account management tools are available on mobile. The site uses a responsive design that adapts to any screen size from smartphone to tablet.
Sign In
Play Now